COVID-19 UPDATE: READ BELOW
ANSWERGROUP Employees are Working to Assist You, but due to State mandate our Tech Shop is Closed. During Business Hours, we’ll be answering phones however, another Great Way to Reach us is by Email.
BUSINESS CLIENTS:
EMAIL: support@answergroup.net
SUBJECT: Company Name, Your Name, Brief Description
BODY: Explain the issue more fully and be sure to include your phone number.
This will put a ticket in our queue. We will acknowledge your ticket as quickly as possible. If we already have your PC pinned, we’ll “pop-in” to address it and call as necessary.
TECH SHOP CLIENTS:
EMAIL: tech@answergroup.net
SUBJECT: Your Name & Brief description of issue
BODY: Explain the issue more fully and include your phone number with best times to reach you.
While our tech shop is closed, there are many ways we can help remotely. We’ll get back to you by email or phone to discuss options.
We are thankful for the technology that makes this possible and most importantly…
We are THANKFUL for Each One of our Clients. We will do our best to assist you.
EVERYONE, STAY SAFE!
Answer Group offers Managed IT services and computer IT support for small to medium size businesses. Specializing in Managed IT for Insurance agencies, we also help law offices, manufacturing, and more. Most support can be managed remotely reducing onsite visits. It keeps you working, it is economical, and it’s safe!
Based in Carnegie, we have reliable and experienced It consultants ready to help you in Pittsburgh, and throughout Western Pennsylvania.
Our cloud hosting services manage hosted servers, hosted applications, and cell phone & email integration. Gain access thru our hosted servers to your office management system, or ask us about Microsoft’s Sharepoint and Office 365 options.
Your online presence starts with your website. The design needs to be strong, and branded to send the right message to your audience by captivating their interest and verifying your business’s legitimacy. We can create a unique presence through custom WordPress design.
Visit our Tech Shop for Repairs & Upgrades, Virus & Malware Removal, New & Used PC’s. We’re one of the few places in Pittsburgh that stocks PC parts, accessories, and networking supplies.
Computer Repair & IT Support
for your Pittsburgh, West Virginia, Ohio and Maryland Business
We’re a professional IT support firm located in the Carnegie area of Pittsburgh Pa. Our IT Consultants are committed to customer satisfaction, personalized solutions and our clients day-to-day IT needs.
We know that the most important thing we can do
is to keep you focused on your business.
Businesses need their computer environment to align with their business goals. Our IT consultants help clients achieve their goals through knowledgeable use of technology. AnswerGroup will keep your business running smoothly at all levels from individual user issues, to network maintenance, to monitoring security backup and compliance. We will help you analyze your current needs, define ways to improve performance and help you decide when, if and how you might incorporate emerging IT trends. Downtime is not an option!
Our Team is here for you in so many ways
We have been serving the technical needs, Networking & IT Support & Services of companies since 1993. Contact Us Today For a RISK FREE Consultation of Your IT Services Needs.
Is it time for a review of your Computer Network, IT infrastructure, Security or Compliances? Are you looking to move to the cloud with Office 365, or is your website in need of an overhaul? We would appreciate an opportunity to learn more about your organization, and share how we might put our experience to work for you.
Please give us a call! 412.429.3231
